IT Support Service Internship

Obelis is currently working for an IT helpdesk Support intern for our IT Department

Company profile: Obelis s.a. is a quality driven, service-oriented company, with over 30 years of experience in EU Regulations. Providing consultancies on medical devices, cosmetics and other consumer goods - we believe in making manufacturers better through compliance and making safe products available on the market.

Our Vision: “We create compliance for safer markets.”

Our Mission: “To be the consultant of choice, by shaping the compliance industry and providing the most effective compliance process.”

Your role and key responsibilities will be

1.Provide professional and smooth external/internal client service at the highest level.

2.Support the day-to-day activities associated with the IT Department at the highest level:

• Execute new projects according to the change management process
• Execute service requests through the Ticket Management system
• Execute department logs and regularly maintain and update
• Execute and prepare meeting rooms for company events
• Support Information Systems delivery, users and security
• Ad hoc IT related tasks, projects & troubleshooting
• React and intervene to off-business hours alarms

3. Support the implementation of ITIL and ISO standards.

4. Provide ah-hoc assistance to the DPM/Department Manager

5. Represent Obelis and its interests at external events.

Requirements

- Bachelor or Master degree preferably in Computer science/Informatics/IT engineering or similar discipline.

- Professional experience in IT Helpdesk is an asset.

- Fluency in English (written & oral); Any other languages are always a plus;

- Knowledge/experience in ITIL environment

- Knowledge of Operating systems: Windows 10 & Server 2016/2019.

- Knowledge of Network/Security: TCP/IP, Network topology, IP telephony, VOIP, Active Directory and domain network services

- Your are a fantastic team player, inspire peers and communicate clearly and effectively.

- Quick learner and self-motivated for small and big tasks.

- You have high adaptability, flexibility and commitment supported by a positive ‘can-do’ attitude.

- Attention to detail and organize workload efficiently to meet deadlines with high quality results.

- Willing to learn and grow continuously.

Benefits

Internship Terms & Conditions:

· Applicant must possess EU work permit

· Location: Brussels

· Period: 6+6 months, full time;

· International working environment

Please submit your CV & motivation letter in English to career@obelis.net

· By submitting your application you accept Obelis Privacy Policy

· Our Recruitment Team will contact you via email if your profile is suitable for this position.

· Early application is recommended.

· Every CV will be carefully reviewed, however due to volume of applications only successful candidates will be contacted.

· Obelis is an equal opportunities employer and supports workforce diversity